Bank NTB, PT (BNTB)
NTB
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Client ID
46
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Client Name
Bank NTB, PT
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Alias
NTB
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Initial
BNTB
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Account Manager
Ika Sundari
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Industry
Banking
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Address
Jl Pejanggik no.30, Mataram, NTB
Revenue
| # | Proposal # | Programme | Invoice # | Amount | Month | Year |
|---|
Won Deal
| # | Proposal # | Project Name | Amount | Month | Year |
|---|
Active Proposal
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|---|---|---|---|
| 1 | 284/BNTB-RA-EN/VIII/17 | Seminar going the extra miles for service motivation | Presented | IDR 40,000,000 |
Lost Opportunity
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|---|---|---|---|
| 1 | 283/BNTB-SH/XI/22 | Complaint Is An Opportunity | Deal Lost | IDR 29,899,000 |
| 2 | 282/BNTB-SH/XI/22 | Delivering Service Excellence | Deal Lost | IDR 42,499,000 |
Client PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|---|---|---|
| ayu | 085339327002 | ayu.indira07@gmail.com | |
| Tatang Fatriadi | Service Quality Dept | +62 819-0777-8893 | tatangfatriadi@gmail.com |
Invoice PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|
fu mengenai company profile yang sudah dikirimkan dan meminta jadwal meeting dg klien.
Mengirimkan company profile sqc
Greeting dan kirimkan jadwal kelas public
chat pak atang to inform the effective communication training series and request online presentation
chat bu lilis to share communication skills training series and ask for online presentation
share information about team excellence program category to bu Lasmi and offer online presentation
share information about team excellence program category to pak atang and offer online presentation
Share flyer of customer focused process improvement program training and offer meeting for presentation program to bu lilis
email discussion paper about critical core mindset training program for top management to bu ika
chat bu lasmi to share customer focused process improvement program training
chat bu lilis to inform training critical core mindset
chat bu lilis to inform training critical core mindset
Chat Bu Lasmi to share information about Critical Core Skills training program
no news from pic for long timeClick here for proposal detail
no news from pic for long timeClick here for proposal detail
Moved to Q3 since still there isn't news from picClick here for proposal detail
chat pak atang to follow the proposal
Call pak atang to follow up the revised proposal and quotation letter
chat pak atang to send the proposal and quotation letter via whatsapp
Continue to make revised proposal and quotation letter.
Reschedule cause still in discussionClick here for proposal detail
Since there is change in the requirement, prepare revised proposal.
Chat pak Atang to follow the proposal about handling complain. There some changes in their requirement since that proposal made last year.
Chat bu Lasmi to share list of public class and offer meeting online
invite pak atang to webinar
postponed to Q2 2024Click here for proposal detail
Postponed to Q2 2024Click here for proposal detail
Chat pak Atang to inform CX training program
Chat bu Lilis to share SQCI article
Chat Bu Lasmi to share SQCI article
Chat pak Atang to share SQCI article
still no news from picClick here for proposal detail
still no news from picClick here for proposal detail
Chat Pak Atang to share invitation of SQC webinar
Chat Bu Lasmi to inform public class
Chat Bu Lilis to say happy eid mubarak
Chat pak Atang to inform trainig program, Service Start With Me
Chat bu Lasmi to inform training program, Effective Leadership
Chat Bu Lilis to share SQCI article's
Chat Bu Atang to share article
Chat bu Lasmi to inform PC in march
Still no news, so shifted to Q2Click here for proposal detail
Still no news, so shifted to Q2Click here for proposal detail
Chat bu lasmi for introduction
Chat pak Atang to inform public class schedule in 2023
Chat bu Lilis to inform public class schedule in 2023
Chat Pak Atang to say happy new year...
Chat pak Atang to say hello
Chat bu Lilis to inform Delivering Service Excellence training program
Apparently for next yearClick here for proposal detail
apparently for next yearClick here for proposal detail
Chat pak Atang to follow up the proposal. The timeline will be next year.
Proposal created with number 283/BNTB-SH/XI/22Click here for proposal detail
Proposal created with number 282/BNTB-SH/XI/22Click here for proposal detail
Chat pak Atang for introduction
Chat bu Lilis for introduction
Chat Bu Ayu for introduction
Sourcing. From Annual Report 2021, the GM for HC is Ibu Baiq Surya Lasmi
perkenalan ke pic, dan menanyakan apakah saat ini ada kebutuhan untuk pelatihan
Untuk program public class apabila ada yg cocok dengan kebutuhan bank NTB akan di info, rencana training dengan vendor sebelum lebaran, aka di info lebih lanjut
follow up katalog public class, blum bisa join dulu saat ini untuk tahun depan apabila memungkinkan akan ada training soal service
propose PC Iqbal diajuakan ke atasan
email katalog program SQC
email katalog program SQC
follow up kebutuhan training
update program tapi karena lagu gempa terus jadi di hold dulu
Seminar/Pembicara/Penjurian masuk categori other
Seminar/Pembicara/Penjurian masuk categori other
MOVE TO 2018
MOVE TO 2018
Enita follow up
Enita follow up
f/up Training Schedule
follow up proposal seminar, masih diskusi internal
diksusi internal dulu
diksusi internal dulu
Proposal created with number 284/BNTB-RA-EN/VIII/17
Proposal created with number 284/BNTB-RA-EN/VIII/17
follow up kebutuhan training, katanya tahun ini sedang ada perubahan managemen jd masih fokus ke situ dulu
tahun ini Bank NTB berubah menjadi bank syahriah, jd skrg lagi fokus untuk perubahan management
tahun ini Bank NTB berubah menjadi bank syahriah, jd skrg lagi fokus untuk perubahan management