Client Information

mundur ke setelah lebaranClick here for proposal detail

kelas TTT diundur akhir bulan april

Proposal created with number 062/MKR-DR/I/26. with subject MANAGING & CRAFTING POWERFUL TRAINING PROGRAMSClick here for proposal detail

chat - greeting new year

chat bu shaniq to arrange meeting

try to call bu shaniq to asking the implementasi of cx dev workshop program

Since there isn't update from the pic, moved to second semester.Click here for proposal detail

chat bu shaniq for courtesy and ask for CX implementation in SQ Dept

find document contract for 2024 program

chat bu farah to say happy eid mubarak

chat bu shaniq to say happy eid mubarak

Since bu shaniq and bu farah was meeting, met bu elsa and gave the hampers to her.

Call bu shaniq to make coordination about hampers program

Call bu farah to make coordination about hampers program

chat bu farah to ask for her acceptance about hampers program

reply chat bu shaniq and make confirmation about the delivery of hampers

chat bu farah to follow up the program of training socialization

Chat bu shaniq to say happy fasting month

chat bu farah to follow up the draft of proposal. She said they still overwhelm with the other priority. She will make coordination again in the middle of next month about the program.

chat bu farah to remind about draft of contract review

chat bu farah to arrange meeting for draft contract discussion

prepare draft of contract for Serasi socialization training

Reply chat bu farah. Bu farah ask for video of japan hospitality

Email the 3rd revised proposal to bu farah after make adjustment on investment value, training pax, term of payment and give timeline.

After got some information from bu farah, prepare revised proposal

Chat bu Farah to ask some point that relate with her requirement

call bu shaniq to remind the taxation report

Discuss with Bu Farah about the revised program that meet their request.

Chat Mbak Farah to offer meeting to discuss about the proposal

reply chat bu farah after sent proposal

email revised proposal to bu farah

chat bu farah to inform revised proposal

Become one proposal with socialization training for frontline and back-officeClick here for proposal detail

Based on Bu Farah information, there are changes in program specially for frontline and back-office supervisor. Since the duration change, its affect the investment value.Click here for proposal detail

Based of Bu Farah information, prepare revised proposal to meet her request.

Email bu shaniq to ask for withholding tax slip

Reply Chat bu farah that inform that will run socialization training for supervisor level at q2. She need updated proposal

meeting with bu farah to evaluate 2024 program and next project in 2025

call bu pristy from mekari university for courtesy

call bu shaniq for courtesy

reply chat Bu Farah that ask for reschedule meeting to Friday 17 Jan afternoon.

chat bu Farah to share link zoom for meeting at Thursday afternoon

Chat bu farah to arrange meeting. She agree at Thursday afternoon by zoom.

Chat bu farah to arrange meeting. She agree at Thursday afternoon by zoom.

chat Bu Farah for courtesy

chat bu Farah to apologize cause the certificate still prepare.

try to call bu shaniq to set meeting

Proposal created with number 438/MKR-SH/XII/24Click here for proposal detail

Prepare the format of TTT certificate. Should be complete with level of result and name of the program that trained to participant.

chat mbak shaniq to ask for discussion in the next week

chat bu shaniq to offer meeting in this month to discuss about training evaluation and next year preparation.

Chat mbak farah to follow up another training plan. She inform no respon from user since they were busy with their job in the end of year.

chat mbak farah to share the result of role play class

chat mbak shaniq to follow up the revised proposal

reply chat bu aisyah to say thank you after she inform the dummy application was change to meet SQCI condition

revised proposal since bu shaniq ask the price for 10 batches and also ask for the leader forum with IKJ as speaker. She inform the training will conduct during 1st semester in 2025Click here for proposal detail

sent revised proposal to bu shaniq that consist of 10 batches for serasi socialization training and 2 batches of leader forum

make revise proposal to give discount for 10 batches and give quotation for 2 batches leader forum

call bu shaniq to discuss about the proposal. She ask for discount if the training run for 10 batches and she has plan to make leader forum again with IKJ as speaker. There will be 2 batches of leader forum.

chat bu shaniq to follow up proposal and ask permition to make a call.

chat bu shaniq to follow up proposal and ask permition to make a call.

chat bu shaniq to follow up proposal and ask permition to make a call.

reply chat bu farah after she sent link of answer

chat bu shaniq to inform that serasi socialization proposal already emailed and inform not to hesitate if there are something to discuss.

email the serasi socialization proposal to bu shaniq for her next year budget

make proposal for serasi socialization for mekari leader's.

reply chat bu shaniq that request proposal for serasi socialization

chat bu farah to share link of assignment for role play class participant that suddenly couldn't join.

Proposal created with number 416/MKR-SH/XI/24Click here for proposal detail

meeting with bu aisya to discuss about mekari qontak platform

study the Mekari Qontak to get finding for meeting

sent email to bu farah about Mekari over payment

chat bu farah to say goodbye since can't meet her again and the class already finished.

meet bu farah and observe about role play class

meet with bu lala and bu raya, bu shaniq team, to ask about the project implementation. Inform that they can ask directly to Pak Toni in wa group if they have some question. and offer them coaching program to assist them in integration phase.

chat bu farah to share the material delivering guidance for back-office.

After received information from bu farah that there is additional time for role play class, make revise of participant schedule.

Reply chat bu farah. She inform its ok if we need less additional time

chat bu farah to ask for training duration for role play class

after receive the participant list from bu farah then make schedule for each participant in excel

chat bu farah to make sure about the role play class participant.

chat bu aisyah to ask for registration of Qontak

Meeting with bu aisyah about mekari qontak.

reply chat bu aisyah about special wa group for CRM application users

reply chat bu aisyah to set online meeting for trial explanation. Its agree tomorrow noon.

chat pak henry to inform the email for trial of Mekari CRM

meet bu nurul to observe the training class of TTT

meeting with pak henry then introduce to JA

chat bu farah to share revised material of back-office

reply chat bu aisyah to confirm today meeting

reply chat bu aisyah to confirm tomorrow meeting plan at 10 am

chat bu farah and her team to share the material of Leader Forum

meeting bu Farah and attend Leader Forum with Pak Indra as speaker.

chat bu farah to confirm about leader forum

sent the material slide of front office training.

chat bu farah that Pak Iqbal available at 17 oct for back office sample class. She said ok and enough with half day training.

chat bu farah to discuss about schedule of back office sample class and the trainer who will teach the program

chat bu farah to ask for the possibility about submit invoice. She said ok even the program still running.

chat bu farah to ask the discussion of back office material. She said it ok, the discussion run well and full of enthusiast

meeting with bu farah and bu widya to discuss more detail and find solution about the problem that she told. Its agree to review and discuss again with Pak Toni about material for back office on friday. So the class is postpone first until the material can meet their expectation.

reply call bu farah about yesterday training. bu farah inform that the material didn't meet their expectation. she ask for to review and discuss again about material for back office.

chat bu farah to make preparation for tomorrow training and confirm some schedule

Inform bu farah the schedule of leader forum on 11 Oct.

Call bu farah to discuss about the changes of TTT schedule.

reply chat bu farah about Mekari request to reschedule IKJ class

chat bu nurul to ask for leader forum preparation. There is additional material i.e. Serasi refreshment. Also ask for list of participant.

chat bu farah to ask list of TTT participant

chat bu farah to share the rundown of TTT

reply chat bu farah about the rundown of TTT

share revise material after reviewed by Bu Farah

chat bu farah to make sure the revised material

reply chat bu farah for courtesy

share revise material after material synchronization meeting last friday

reply chat bu farah about serasi value information. This additional information to enrich the training material that prepared by TN.

meeting with bu shaniq team to synchronize the training material

share the draft of material for fgd with pic

Reply chat bu shaniq after she sent the number of attorney letter

reply chat bu farah for her request of material draft

discuss the schedule for 1st fgd. Its agree at 6 sept 1.30 pm offline at Mekari.

meet bu shaniq to ask for her sign on agreement.

chat bu shaniq to make sure the draft of agreement. It's ok so it can print and ask for director sign

chat bu nurul to ask the draft of contract and inform there is change in schedule for 5th day training

email draft contract to Bu Nurul, Bu Shaniq dan Bu Farah

Make draft of agreement letter for TTT Content program

Email revised proposal after negotiation the price

discuss with bu nurul about the price. the have budget at 150 million rupiah. From costing sheet, it still above the costing price. So, deal at 150 million rupiah. Estimation schedule is 30 Sept - 4 Oct with leader forum before TTT.Click here for proposal detail

discuss with bu nurul about the price. the have budget at 150 million rupiah. From costing sheet, it still above the costing price. So, deal at 150 million rupiah.

chat bu nurul to re-share revised proposal and remind the schedule. For leader forum, better offline and she agree.

Try to call bu Nurul

Chat bu nurul to inform that revised proposal already emailed

chat bu shaniq to inform the change of TTT schedule

chat bu nurul to inform that the revised proposal alredy sent

Since they request leader forum before training. The duration is 2 hours with IKJ as speaker. Put it in the revised proposal. Prepare revised proposal than emailed it to Bu ShaniqClick here for proposal detail

email revised proposal complete with 2 hours leader forum

Since they request leader forum before training. The duration is 2 hours with IKJ as speaker. Put it in the revised proposal

Email revised proposal, only TTT Content.Click here for proposal detail

internal discussion to set schedule for mekari

Meeting to present the proposal of TTT program series. They decide to prioritize TTT Content first. After discussion, there are some revision on outline. The schedule will be on Sept.Click here for proposal detail

Presentation meeting of TTT program series. They decide to prioritize TTT Content first. After discussion, there are some revision on outline.

chat bu nurul to follow up the proposal

chat bu shaniq to confirm about meeting plan

chat bu shaniq to inform that the proposal already sent and try to arrange meeting next week

TTT Program Series consist of TTT Delivery, Train the Virtual Trainer and TTT ContentClick here for proposal detail

after meeting with bu shaniq's team and received the SERASI Value, prepared the proposal of TTT. the proposal will consist of 2 part, TTT Delivery and TTT Content. Prepare proposal TTT Delivery first since the data already complete. For TTT Content, need outline from TN.

reply Bu Shaniq email for courtesy after she sent SERASI Value

meeting with Bu Shaniq team to discuss about their service focus socialization. The plan to have TTT program in this quarter.

chat bu shaniq to follow up meeting plan. Bu Shaniq prefer on Friday noon.

Chat bu shaniq to discuss meeting plan. Offer schedule that available i.e. Tuesday and Friday.

Call bu shaniq to arrange meeting next week about post-workshop program

reply bu shaniq about payment administration

chat bu ochie to evaluate the event

attend Mekari event which Pak Indra speaker and get prospect

chat bu ochie to ask for the preparation for tomorrow event

say thank you to bu ochie after she send revised term of reference

chat bu ochie to share the material of event and discuss some preparation

discuss about speaker briefing for event seminar next week

forward email to internal about link meeting

reply chat bu annisa to agree for IKJ meeting schedule

chat bu annisa to arrange meeting online with IKJ

send high resolution logo SQCI

chat bu annisa to prepare Qontak event

Forecast addedClick here for proposal detail

reply chat bu annisa about their invitation of Qontak seminar. this seminar is continuation of Qontak seminar before.

chat bu shaniq to ask for the implementation stage and offer online discussion if they need

discuss with IQ as product development about Mekari University offering.

Chat bu shaniq to ask for withholding tax slip

chat bu shaniq to inform about auditor's letter

Check the e-certificate that made by admin support staff. There were participants that not yet made certificate.

Meeting with Mekari tim to discuss the next step

call bu shaniq to discuss the next step after workshop. Plan to have meeting on Monday.

Share IKJ's report to bu shaniw

Chat bu pristy Mekari University to apologize for late to give data as she asked.

Chat bu shaniq to conformation about e-certificate. She's agree with standard certificate.

chat bu shaniq to inform the invoice already emailed. She said its enough with softcopy of invoice.

Email last invoice to Bu Shaniq for CX Development program

Prepare invoice and give documentation for report preparation

Mekari workshop of CX Development day 4

attend Mekari's CX development workshop.

meeting with Mekary University, represented by Bu Pristy and Bu Asmi, to discuss the possibility of training content cooperation

chat pak fikri to make sure the venue. The venue change to Dafam Hotel.

chat Bu Lala to inform there isn't no pak toni available schedule at March. So the workshop still at 7-8 Mar even the venue change to Tulum cafe.

chat bu shaniq team's to make sure the CX workshop at 7-8 Mar.

Accidentaly, bu pristy son's got sich, she propose to rechedule the meeting. It's ok to postpone on Thursday

chat bu pristy to ask the possibilty to reschedule the meeting.

reply bu shaniq chat's and say thank you for their payment

Call bu shaniq to ask for the payment

chat bu nurul to arrange meeting on Thursday or Monday.

chat bu shaniq to follow up payment and proof of tax

Meeting with bu shaniq team to discuss about cx journey

the workshop postpone to early MarchClick here for proposal detail

Chat bu shaniq team to makesure the schedule of next workshop. They said it will reschedule in the first week of March. And the available schedule is in 4 & 8 march.

email invoice for 2nd payment

attend to SSI Workshop

Chat pak fikri to ask for attendance list of CX Dev workshop

Chat bu Shaniq to make sue about bukti potong

Meeting with Bu Shaniq team to present the report of empathize step.

Chat bu shaniq team to make sure meeting tomorrow

Assist Pak Indra in Mekari webinar events about CX and service 4.0

Discuss and make preparation with pak iqra. There will be meeting online with pak indra tomorrow noon to discuss the webinar material.

Chat pak Iqra to make sure the plan of webinar

Accompany Pak Indra to interview online with Pak Shrey, CTO of Mekari.

Chat Bu Shaniq team to discuss about the schedule. There are changes in CX Dev WS schedule.

Bu Shaniq request reschedule for SSI Workshop, from 5 Feb to 7 Feb. After check the schedule, it is ok.

Discuss with pak Fikri about the possibility to change the 4th CX Dev Workshop, from 21 Feb become 22 Feb. After check the schedule, it is possible.

Fgd in Mekari with staff and mid management.

Chat Mbak Shaniq to discuss detail of fgd in tomorrow.

Chat bu shaniq team to inform the number of participant that filled SQScan readiness. There are 65 participant and its enough to represent the population.

Chat pak Fikri to inform there are 25 Mekari's staf/leader that filled the questioner. Ask Pak Fikri to socialize and remind the rest to fill the questioner.

Internal coordination with consult team and scheduler staff about timeline and its preparation.

Send softcopy invoice to Bu Shaniq

Discuss about consult program preparation

Discuss with bu shaniq to prepare fgd and workshop.

Chat bu Shaniq to inform that there was driver to send the invoice

Prepare invoice

Kick-off meeting for CX development consulting program.

Chat bu shaniq that the ssi workshop can schedule on 5 Feb as their wishes. and the cx workshop will reschedule after ssi workshop.

Make preparation of mekari invoice.

Change the name of programClick here for proposal detail

Chat bu Shaniq to confirm about kick-off meeting.

Alhamdulillah. Kick-off meeting will be held on 18 Dec with Pak Indra and will be attend Mekari's BOD.Click here for proposal detail

chat bu shaniq to discuss timeline

Term of payment divide into 3 top; 1st payment after signing the agreement, 2nd payment after SSI workshop and 3rd payment after CX Dev workshop.Click here for proposal detail

Familiarization With Bu Shaniq and her team to discuss more detail about the program and timeline. and give agreement.

Chat Bu Shaniq to confirm about the draft of agreement

Split the payment into 2 term of payment, in Dec 2023 as down payment and in Feb 2024 for the rest of payment.Click here for proposal detail

Split the payment into 2 term of payment.Click here for proposal detail

Chat Bu Shaniq to aks the sign of agreement

Chat bu Shaniq to inform the fam will be at Friday, 8 Dec 1.30 pm

Call Bu Shaniq to follow up the draft of agreement and confirm about familiarization.

make revise agreement and timeline

Call Bu Shaniq to follow up the draft of agreement. She is still proposing the budget, the process until 5 Dec. So the agreement will sign after 5 Dec.

They have budget around 270 millions rupiah. After internal discussion, its agree to give Mekari at 270 millions rupiah for SSI and CX workshop. Already sent last proposal, draft of SPK and timeline. Since start program at Jan 2024, the sign of SPK must be at Dec 2023. Click here for proposal detail

Chat bu Shaniq to ask the draft. She said still studying by her team

Chat Bu Shaniq to propose new time line. The project will run from the beginning of January until the middle of February

Make final proposal that accommodate their budget

Inform Bu Shaniq, that the price can meet her expectation

Chat bu Shaniq to follow up the price negotiation

Bu Shaniq inform that she already red the proposal. And ask whether the program workshop only since there is socialize training program. The socialize training program can take out from the proposal and the investment can decrease around 25jt. She said the price still out of their budget i.e. 300jt include tax. After re-calculation, the investment can match her budget but exclude tax. She will discuss internally first.

From the first meeting, they also asked for CX development program as part of consultancy program beside the training program. And they plan to run the CX development program first before training. They expect the CX development program can start in the end of this year. So, we revised the proposal to accommodate the consultancy program. In the second meeting, they more interest with the consultancy program compare to training program. After in-depth discussion, they plan to run SSI Workshop also before CX Development workshop. Click here for proposal detail

Send revised proposal to Bu Shaniq

Make revised proposal that consist SSI program also.

Meeting with Bu Shaniq, Pak Arvi dan Bu Lala. Give quotation about SSI

Chat bu Shaniq to make sure the time of meeting. Its ok at 3 pm. Bu Shaniq asked for draft of SPK, timeline, consultan CV and another document so it can discuss directly at meeting.

Make revised proposal for training, then send to Mbak Shaniq. Plan meeting in the next week

Chat and call Bu Aisyah since she sent email to Singapore. But she was not respond yet

Chat Bu Shaniq to follow up revised proposal. She asked best price for training also not just consult program.

Send revised proposal to Bu Shaniq after met yesterday

Meeting with Bu Shaniq, Pak Arfi and Bu Lala to discuss the quotation. They interest with consult program.

Send proposal training to Bu Shaniq.

Make proposal for Mekari. Since the proposal for their budgeting, there are 2 program ie training and consulting. For training, there 3 type of program based on the participant; internal trainer, leader and service champion staff.

Proposal created with number 319/MKR-SH/X/23Click here for proposal detail

Call Bu Shaniq to respon her training need.

Perkenalan dengan Ibu Violetta Ardyan Putri

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