Astra Otoparts Tbk, PT (AOP)
Otoparts
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Client ID
1509
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Client Name
Astra Otoparts Tbk, PT
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Alias
Otoparts
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Initial
AOP
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Account Manager
Sjamsul Harun, Levitasari Darmawan
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Industry
Automotive
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Address
Jl. Pegangsaan Dua Km. 2.2, Kelapa Gading, Jakarta Utara, 14250
Revenue
| # | Proposal # | Programme | Invoice # | Amount | Month | Year |
|---|---|---|---|---|---|---|
| 1 | 113/AOP-SA/V/19 | Pelatihan Profesional Etiket Untuk MT | 4720 | IDR 26,500,000 | 10 | 2019 |
| 2 | 017/AOP-SA/I/19 | Public Speaking For Auditor | 4595 | IDR 50,000,000 | 3 | 2019 |
| 3 | 262/AOP-MAR/IX/18 | Public Class | 4492 | IDR 4,700,000 | 9 | 2018 |
Won Deal
| # | Proposal # | Project Name | Amount | Month | Year |
|---|---|---|---|---|---|
| 1 | 113/AOP-SA/V/19 | Pelatihan Profesional Etiket Untuk MT | IDR 26,500,000 | 10 | 2019 |
| 2 | 017/AOP-SA/I/19 | Public Speaking For Auditor | IDR 50,000,000 | 3 | 2019 |
| 3 | 262/AOP-MAR/IX/18 | Public Class | IDR 4,700,000 | 9 | 2018 |
Active Proposal
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|
Lost Opportunity
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|---|---|---|---|
| 1 | 422/AOP-SH/XI/24 | Crafting High Impact Training Program | Deal Lost | IDR 29,950,000 |
| 2 | 141/AOP-SH/V/23 | WOW Service Through Great CX | Deal Lost | IDR 27,987,000 |
| 3 | 140/AOP-SH/V/23 | Complaint Is An Opportunity | Deal Lost | IDR 26,150,000 |
| 4 | 139/AOP-SH/V/23 | Delivering Service Excellence | Deal Lost | IDR 36,660,000 |
Client PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|---|---|---|
| Bapak Eep Suryana | SSC HR Recruitment & Training | 021 2998 Ext: 1110 | eep.suryana@aop.component.astra.co.id |
| Grace Hana Mawarni | Purchasing Dept | +62 858-6826-2947 | grace.mawarni@component.astra.co.id |
| Ibu Puput Marini | Learning div | +62 877-8519-1177 | puput.zakirah@component.astra.co.id |
| Riani Fitrahlia | Corporate OD | +62 823-8984-4977 | riani.fitrahlia@component.astra.co.id |
| Tulus | tulus.ranu@component.astra.co.id | +62 818-0776-9220 | HR |
Invoice PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|---|---|---|
| Bapak Eep Suryana | SSC HR Recruitment & Training | 021 2998 Ext: 1110 | eep.suryana@aop.component.astra.co.id |
| Bapak Tulus | CHCD Division - Recruitment & People Development D | +62 818-0776-9220 | tulus.ranu@component.astra.co.id |
| Ibu Puput Marini | HR officer | +62 877-8519-1177 | puput.zakirah@component.astra.co.id |
Perkenalan dan follow up kebutuhan
chat pak ben to share the nearest public class
Chat bu bintang to inform training of customer focused selling
chat bu hana to inform about emotional intelligence to handling complaint
Chat bu bintang to share the nearest public class
chat bu hana to ask for the program. She said the user still hold the program without specific time for training execution.
From Bu Hana information, user still hold the program but there isn't specific time for training execution. Click here for proposal detail
Chat bu hana for courtesy
chat bu Bintang for courtesy in the beginning year
chat bu hana after she informed the program was canceled by user
chat bu hama to follow up the proposal
chat bu hana to inform that the proposal already emailed
email proposal to bu hana about TNA training
prepare proposal for TNA training
Proposal created with number 422/AOP-SH/XI/24Click here for proposal detail
reply chat bu hana. she inform that astra otopart need training with TNA material.
share nov public class via linkedin
chat bu bintang to share PSDM training program
share team excellence category program and request presentation to pak ismawan
share the category program of team excellence and offer presentation to bu bintang
email discussion paper about critical core mindset training program for top management to bu wanny wijaya
share program training customer focused process improvement to bu bintang
chat bu bintang to inform training program of Critical Core Mindset & Skillset
no respond from picClick here for proposal detail
no respond from picClick here for proposal detail
no respond from picClick here for proposal detail
chat bu riani to say happy ied fitri
chat bu riani and she informed no longer handle training.
chat bu bintang to share list of public class and offer meeting if there is something to discuss
Still no update from picClick here for proposal detail
Still no update from picClick here for proposal detail
Still no update from picClick here for proposal detail
invite bu bintang to webinar
Chat bu Bintang to say hello
Postpone to end of Q1Click here for proposal detail
Postpone to end of Q1Click here for proposal detail
Postpone to end of Q1Click here for proposal detail
Chat bu Riani to share e-mag
Still no confirmation from pic about the schedule, instead asking for service program for each job level. So, offer meeting to gain more deeper about their need.Click here for proposal detail
Still no confirmation from pic about the schedule, instead asking for service program for each job level. So, offer meeting to gain more deeper about their need.Click here for proposal detail
Still no confirmation from pic about the schedule, instead asking for service program for each job level. So, offer meeting to gain more deeper about their need.Click here for proposal detail
Chat bu bintang to follow up the DSE program
Postponed to Q4 2023Click here for proposal detail
Postponed to Q4 2023Click here for proposal detail
Postponed to Q4 2023Click here for proposal detail
Chat bu Bintang to follow up the program of DSE
Chat bu riani to share article
Chat bu Bintang to invite public class
Chat bu Bintang to follow up
After send revision proposal, chat bu Bintang to follow up
Meeting with Bu Bintang and Pak Rufni Alfian to present about CS program training
Chat Bu Bintang to offer meeting at 24 August and she is agree
Chat bu Riani to inform CX training program
Chat Bu Bintang to ask the continuity of program
Chat bu Bintang to ask the meeting plan.
Chat bu Bintang to ask whether the meeting will be in this week
Chat Bu Bintang to offer meeting online to discuss proposal
Chat bu Bintang to ask whether she already review proposal or not. She said still reviewing.
Email proposal to Bu Bintang
Chat bu Riani to follow up proposal. She informed that the PIC is Bu Bintang. Bu Bintang want to email again the proposal.
Chat Bu Riani to make sure she already received proposal or not
Make proposal
Proposal created with number 141/AOP-SH/V/23Click here for proposal detail
Proposal created with number 140/AOP-SH/V/23Click here for proposal detail
Proposal created with number 139/AOP-SH/V/23Click here for proposal detail
Chat Bu Bintang to send invitation of SQC Webinar
Chat Bu Bintang to inform trainig program, Service Start With Me
Chat Bu Bintang to share article
Chat bu bintang to inform public class schedule in 2023
Chat bu Bintang to inform Managing CX For Business Excellence training program
Chat bu Bintang to offer catalogue
Chat bu Bintang to inform PC Nov
Chat mbak Bintang to inform Oct PC
Chat mbak Bintang for introducing
Chat bu Puput for introducing. PIC for training is mbak Bintang
Untuk kebutuhan "Public Speaking" seperti di 2019 belum ada, jika nnti ada keperluan serupa atau training akan hub SQCI.
PIC dr tim ecommerce tidak ada kabar. COba follow Ibu Puput apakah ada kebutuhan "Public Speaking" seperti di 2019.
Whatsapp message ke team E-commerce under pak Arif, sepertinya akan ada kebutuhan training untuk Service mindset, tapi karena saat ini sedang tinggi, di postpone terlebih dahulu
Meeting Offline di kantor AOP dxengan Pak Yusak Christian 9.30-11.30. Program MDP akan dilaksanakan kembali di 2022 ini tapi belum ada kepastian di Q berapa, masih memantau situasi peraturan cxovid dari pemerintah. Sasaran awal sebenarnya dijalankan di Q! atau Q2 2022 ini. Untuk kebutuhan lain seperti training skill dan softskill sampai sekarang masih di hold, karena AOP lebih prefer training offline, dan saat ini masih belum memungkinkan dilakukan secara offline.
Koordinasi meeting offline di kantor AOP, menunggu jawaban
Koordinasi waktu meeting offline di kantor AOP, mas Edo info kalau sekarang harus antigen jika dtg ke AOP
Koordinasi meeting untuk meeting offline jam 1 siang di kantor AOP. Bertemu dengan Pak Edo dan Mas Peber
Hasil meeting 10-12 di kantor AOP : SQCI sudah dimasukkan ke dalam lsiting, jika memang ada program MDP batch baru di 2022, SQCI akan dihubungi oleh Mas Peber
Koordinasi meeting offline jam 10-11.30 di kantor AOP dengan Mas peber dan Mba Asenk
Meeting dengan Pak Yusan dan pak Ronny diundur dulu, belum dapat schedule yang pas selain itu sekarang kalau ke AOP harus antigen. Meeting dengan Peber nnti tunggu saja akan segera dikabari waktu fixnya
Koordinasi waktu meeting dengan Pak Yusak Christian (Direktur) dan Pak Ronny (CEM). 2 weeks prior. Agenda membahas opportunity kebutuhan training untuk MT angkatan 2022
Koordinasi waktu meeting dengan Mas Peber. Saat ini AOP sedang ada kesibukan terkait GIIAS, akan dikabari lagi apakah minggu ini bisa meeting offline atau tidak
Follow up Mas Peber
Follow up email and message
Follow up call ke Edo
Meeting ke Astra Otoparts bertemu dengan Mas Peber Ginta dan Edo
Followup call ke mas Peber Ginta
Scheduled meeting with Mas Peber 9.30-10.30
Followup call ke Mas Peber
Followup call, minta waktu untuk set zoom meeting Mas Peber akan infokan kapan team AOP ready mingdep
Warm Call membahas kebutuhan AOP
Follow Up Call ke Mas Peber Ginta
FU Call ke mas Peber Ginta
Call by AOP HR about Digital Experience Program
Follow Up Call ke Mas Peber Ginta, beliau sedang sibuk Minta reschedule besok pagi jam 9.30
HRD Manager AOP tidak merespon, ganti PIC ke Mas Peber Ginta
Contact Manager HRD via message untuk menawarkan kembali program SQCI
f/u PC 6 Okt 20, nanti dicek dulu di internal
Share PC October 2020
Share Materi dan Artikel Report PC 27 Agt 2020
Reminder utk attend PC 27 Agt 2020 : free pax
Share info PC Jul - Agt 2020 masing2 ke Bu Riany dan bu Fenny. Mas Bayu sudah resign, tapi belum mau info pindah kemana.
F/U, pak Bayu minta materi dan nanti akan disampaikan ke tim
Info Zoom Webinar 'Communication inDigital Era' 19 May 2020 ke Mba Riani
Info Zoom Webinar 'Communication in Digital Era' ke mba Fenny, besok akan hadir
Remind mas Bayu untuk registrasi webinar, minta referensi untuk PIC baru Ardendi, grup AOP. Mas Bayu dulu adalah PIC Ardendi.
Menawarkan webinar 19 Mei 2020, mas Bayu akan review dulu
Say thanks untuk experience yang sudah complete
F/U free trial lewat whatsapp, tapi mba Asenk masih tidak merespon
Say hello ke mba Asenk, intro e-learning, mba Asenk bilang akan review dulu, belu merespon perihal free trial
1 day program only training program no grooming roleplayClick here for proposal detail
prog only Click here for proposal detail
Reactivate -- change the participant target from Leader to MTClick here for proposal detail
client can not confirm on this project's statusClick here for proposal detail
Proposal created with number 113/AOP-SA/V/19
inquiry on Grooming for professionals
invoice to AOP
by Linda
by Linda
salah mulu ni portalnya
1 batch
tgl 13 feb
nego adding pax to 30 person
Proposal created with number 017/AOP-SA/I/19
Proposal created with number 013/AOP-SA/I/19
2 peserta atas nama Dedah Jubaedah dan Elin Herlina
Proposal created with number 262/AOP-MAR/IX/18
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