Wahana Ottomitra Multiartha Tbk., PT. (WOM)
WOM
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Client ID
1424
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Client Name
Wahana Ottomitra Multiartha Tbk., PT.
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Alias
WOM
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Initial
WOM
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Account Manager
Edo Nurhandiyansah, Edo Nurhandiyansah, Edo Nurhandiyansah
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Industry
Financing/Leasing
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Address
Gedung Altira Office Tower Lt. 32,33,35 Jl. Yos Sudarso Kav.85, Sunter Jaya, Tanjung Priok, Jakarta 14330
Revenue
| # | Proposal # | Programme | Invoice # | Amount | Month | Year |
|---|---|---|---|---|---|---|
| 1 | 371/WOM-SH/IX/24 | Designing Exceptional CX in Digital Era | 6134 | IDR 12,000,000 | 10 | 2024 |
Won Deal
| # | Proposal # | Project Name | Amount | Month | Year |
|---|---|---|---|---|---|
| 1 | 371/WOM-SH/IX/24 | Designing Exceptional CX in Digital Era | IDR 12,000,000 | 10 | 2024 |
Active Proposal
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|
Lost Opportunity
| # | Proposal # | Project Name | Project Status | Project Amount |
|---|---|---|---|---|
| 1 | 376/WOM-SH/IX/24 | Good CX Mindset For Business Excellence | Deal Lost | IDR 60,000,000 |
| 2 | 066/WOM-SH/III/23 | Communication & Relate Effectively @ Work | Deal Lost | IDR 15,750,000 |
| 3 | 248/WOM-SH/X/22 | Complaint Is An Opportunity | Deal Lost | IDR 9,000,000 |
Client PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|---|---|---|
| Frans Elkana | Service Quality Dept Head | 082220219161 | fdepari@wom.co.id |
Invoice PIC
| PIC Name | PIC Title | PIC Phone | PIC Email |
|---|---|---|---|
| Frans Elkana | Service Quality Dept Head | 082220219161 | fdepari@wom.co.id |
Greating dan Kirim Compro dan jadwal public 2026 ke PIC Baru
Kirim Jadwal Public Class 2026 ke Pak Frans
chat pak frans to discuss about cx
Reply chat bu dessy after she inform the taxation report already emailed.
Reply chat pak frans, say thank you for taxation report
call bu dessy to remind about the taxation report
Chat bu dessy for courtesy
Email pak Frans to ask for withholding tax slip
chat bu ayu as learning dept for courtesy in the beginning year
chat pak frans for courtesy
Forecast addedClick here for proposal detail
share the training report to bu desy
reply chat bu desy to confirm about SQCI account number also told that the report will be late
reply chat bu desy to say thank you to remind about training report. The report will deliver maximum next tomorrow.
reply chat bu desy. she ask for SQCI tax no. Inform her that SQCI tax number was attached in invoice.
chat bu catherine to ask for WOM office floor
chat bu chatherine to ask for invoice delivery address
chat pak frans to ask for invoice delivery address. He gave bu catherine number, his staff
chat pak fran to inform the trainer already came in the location
chat bu desy to share the training material
reply chat bu desy. she remind about training material and pre-post test.
Chat pak frans to share the softcopy of invoice and ask for the hardcopy. He told to send also the hardcopy of invoice.
Pelaksanaan 23 Okt 24Click here for proposal detail
chat bu desy to ask for WOM tax number
chat pak frans to confirm about the invoice
chat bu desy to make sure the training location
Chat pak Frans to ask for the participant list for training at 23 oct
meeting with pak frans and his team to discuss the material that will deliver next week
email logo to bu desy for training invitation
reply chat bu desy to discuss about training invitation
Project deal half day meeting, the schedule at 23 Oct.Click here for proposal detail
email LOA to bu ayu cc Pak Frans
Prepare the LOA for half day training designing exceptional CX
chat pak frans to follow up the proposal. He said its ok for half day meeting and the schedule is 23 Oct.
make revised proposal after met yesterday with 2 option i.e. 1/2 day and 1 day.
Reply chat pak frans that ask for revised proposal.
call pak frans to discuss preparation for meeting with HC on Wednesday afternoon.Click here for proposal detail
call pak frans to discuss preparation for meeting with HC on Wednesday afternoon.
chat pak Frans to follow up the proposal. He inform, only training for his team was approved by management. Branch manager training wasn't approved. For next ste, the HC want to discuss the program for CX Team. Plan meeting on Tursday.Click here for proposal detail
chat pak Frans to follow up the proposal. He inform, only training for his team was approved by management. And the HC want to discuss the program. Plan meeting on Tursday.
email the proposal of CX Awareness to pak Frans
make proposal for CX awareness training.
reply call pak frans. he have training need about CX awareness for manager level and up, especially branch manager. but the training only 2 hours with online method. The participant around 200 pax and divide into 4 batch.
Proposal created with number 376/WOM-SH/IX/24Click here for proposal detail
Sent revised proposal that consist of outline program
make quotation for cx training 1/2 day consist 2 session
replay chat pak frans. He need customer experience training for his CX team but he has limited budget. To accommodate his budget, the duration only 1/2 day consist 2 session.
Proposal created with number 371/WOM-SH/IX/24Click here for proposal detail
chat bu tisna to share communication skill training series
chat pak prisco to share training series of communication skill and request for online presentation
chat bu dessy to share communication skills training series and ask for online presentation
chat pak frans to ask for training that SQCI can help. He have difficulties to propose the program
share the category program of team excellence and offer presentation to bu ayu
chat bu dessy to arrange meeting. Plan in Wednesday afternoon.
chat bu ayu to inform customer focused process improvement training program
chat pak frans to send catalogue program
Chat bu ayu to share information about Critical Core Skills training program
meeting with pak Frans, explain our program especially new program in 2024
chat pak frans to arrange meeting tomorrow afternoon
chat bu ayu to share schedule of public class and offer meeting next week.
chat bu ayu to share softcopy of preview program 2024 and inform there are 2 new program based on SKK Khusus.
chat bu ayu to share preview program invitation
Chat bu Ayu to say hello
Call Pak Frans to inform Amazing Race training program
There are budget constrain so they cancel the programClick here for proposal detail
Chat Pak Frans to share articles
Chat Pak Frans to inform category program of Organizational Excellence
Chat pak Frans to inform CX training program
Chat pak Frans to share SQCI article
Chat Bu Ayu to share SQCI article
They don't run program training in May and June. They make training evaluation in may and june. Click here for proposal detail
Chat Bu Novita via LinkedIn to share invitation of SQC webinar
Send email to Pak Frans about SQC Webinar invitation
Chat pak Frans to follow up the Communication & Relate Effectively @ Work program. He said all training program postpone until July.
Its cancel because the participant less than 5 paxClick here for proposal detail
Chat Bu Ayu to inform trainig program, Service Start With Me
Chat Bu Trisna to inform training program, Effective Leadership
Chat pak Prisco to share SQCI article's
Reply Pak Frans's chat. He ask for outline detail.
Chat pak Frans to follow up proposal
Chat Bu Ayu to share article
Chat pak Frans to send proposal
Proposal created with number 066/WOM-SH/III/23Click here for proposal detail
Discuss their need about service communication. The consept is seminar 3 hours.
Chat pak Frans for meeting with trainer team on Wednesday afternoon
Chat pak Frans to discuss their training need about service communication for supervisor and above. Discussion paper already sent and set-up meeting in Wednesday morning
Chat bu Ayu to inform public class schedule in 2023
Chat bu Trisna to inform public class schedule in 2023
Chat Pak Frans to say happy new year...
Chat bu Tisna to f/u. She said the program was hold first. She will inform if the program will continue.
Chat bu Tisna to inform that complain handling program can run in 16 Jan and it can submit invoice after training but the price can't decrease again.
Reply for Pak Frans chat about complain handling program.
Chat pak Frans to f/u
Chat pak Frans to f/u planning for IKJ's session
Postphone until next yearClick here for proposal detail
Send email about catalogue program SQCI
Chat bu Ayu to ask whether she involve or not in training planning activity.
Chat pak Frans to reply his chat about investment value of IKJ speech.
Chat pak Frans to inform IKJ 's outline
Proposal created with number 248/WOM-SH/X/22Click here for proposal detail
Chat bu Ayu to ask for the invoice. Still in Finance.
Arrange meeting to continue the earlier program
Evaluation meeting of CX Innovation program
Inform that evaluation meeting will be run tomorrow but she said already have agenda for tomorrow. Reschedule with Bu Ayu for another day.
Share link zoom for meeting evaluation
Arrange meeting time for training evaluation.
Chat Bu Ayu to send e-invoice while sending the hard copy to WOM by driver.
follow up BAST
Email training report, e-certificate and BAST
Preparing BAST
FGD with participant as pre-training
Chat Pak Frans to discuss about date changes
Called by Pak Frans to reschedule the training on 17 Sept and its confirmed
Pelaksanaan 10 sep 22Click here for proposal detail
Email SQCI dokumen to Pak Prisco for vendor registration
Chat pak Frans, to f/u proposal
Chat pak Frans to f/u proposal and offer him to make confirmation email to book trainer schedule.
Call pak Frans to follow up proposal
Chat with pak Frans to negotiate the proposal
Email proposal penawaran ke pak Frans
Jumlah peserta 8 org, pelaksanaan secara online. Aslinya ini merupakan public class namun tanpa ada peserta dari perusahaan lain.Click here for proposal detail
Proposal created with number 158/WOM-SH/VII/22Click here for proposal detail
First meeting with Pak Frans as Service Quality Dept. They have plan to run CX Innovation training in Sept.
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